faq

We provide a saddle bag, which includes a tyre tube, 2 x tyre levers and a pump. A water bottle can be purchased for €5.00. Race bikes have two bottle cages fitted & mountain bikes have 1 bottle cage fitted.

We always recommend bringing your own helmet however we also supply Specialiazed Helmets with the latest MIPS protection System in sizes Medium and Large. These helmets are 10 Euros for the duration of your bike rental period. These must be booked in advance. If you currently use an XL or XXL helmet we highly recommended you bring it with you on holiday.

All bikes are supplied with traditional flat pedals free of charge.

We off the following pedals fitted for an additional charge of €5 for the rental period. Alternatively bring your own pedals and we will fit them free of charge.

Shimano SPD (Common pedal for MTB and on fitness bikes)
Look Keo (The newest version of Look pedals)
Shimano SPD-SL (Shimano’s most used race pedal)

To qualify for bike delivery the booking must be greater than 120 Euros + Delivery fee. The charge is just 10 Euros for the delivery and another 10 Euros for the collection. This is not per bike but per booking. Alternatively bikes can be collected and dropped off free of charge from our Nerja Bike Collection Hub.

Monday to Friday.
Deliveries are from 08.30 and collection is between 16.00 -18.00 subject to availability.

Saturday
Deliveries are from 08.30 and last collection is 14.00 subject to availability
If you require a Saturday afternoon delivery or collection a surcharge of 25,00 Euros may apply.

Sunday
We do not normally deliver and collect bikes on Sundays. If you require a Sunday delivery or collection a surcharge of 50,00 Euros may apply.
(Please contact us if you are part of a group that requires Sunday delivery/collection)

Please send us an email with the below information and we will provide a quote and confirm availability.

Full Name:

Mountain Bike or Carbon Race Bike:

Number of Bikes:

Height of each cyclist:

Date of Delivery:

Date of Collection:

Type of Pedals? Traditional Flat /Shimano SPD/Shimano SPD SL or Look KEO

Helmet? YES or NO (10 Euros for the entire rental period)

Delivery Address:

Collection Address:

Mobile Phone Number:

Email Address:

No, it is not. You are responsible for any damage to the bike during the rental period. We offer the possibility to get an accidental damage insurance, which covers you in case the bike is damaged.

Third party civil liability insurance is included but unless you take out any extra cover any damage to yourself and the bike will need to be covered by yourself.

On delivery of the rented items the customer must read, accept and sign the rental agreement. Security deposit is 200 Euro for each race bike & Electric mountain bike. 100 Euro for each mountain bike

The Customer signing the rental contract must be over 18 years old. At the end of the rental period, the customer accepts the charges for any missing or broken items at market prices. The deposit will be refunded if the rented equipment is returned in the same conditions it was procured. If the missing or broken items exceed the deposit amount, the customer must settle the balance.

You are required to read our terms and conditions before signing our rental agreement these are sent out with all booking confirmations.

Important note: If our bikes are damaged or stolen you will be charged the relevant costs.

PROTECT YOURSELF WITH OUR INSURANCE COVER.
CYCLENERJA OFFERS AN INSURANCE POLICY THAT COVERS DAMAGES TO THE BIKE THAT CAN OCCUR UNDER NORMAL USE OF THE BIKE.
The cost of the optional insurance is 1 to 7 days €20 per week, €2 per day thereafter (with an excess of 50 euros), which covers accidental damage to the bike.

This insurance is issued individually at time of booking.

Under no circumstances does this insurance cover the theft or broken frame.

It does not cover theft, we urge you to check with your own insurance company if they cover the cost if the bike gets stolen.

It does not cover broken frames.

It does not cover damages to the bike in the case you transport the bike in a motor vehicle.

It does not cover damages to the bike in the case that the bike is used for purposes it is not intended for.

THE INSURANCE IS PAYABLE ON BOOKING OF THE BIKES, IF YOU HAVE ANY QUESTIONS ABOUT OUR INSURANCE, PLEASE CONTACT US.

The customer is responsible for any breakdowns or repairs which occur while using the bike, based on current market rates.
We DO NOT offer a call out service. In the event of a technical issue we ask you to return the bike to the cycling hub in Nerja during opening hours for repair.
We always advise cyclists to take out private bike insurance in their own country.
We strongly recommend that you have some basic bicycle maintenance knowledge.

Yes, you have to. It is mandatory that you present your ID or passport when collecting the bike.

We can deliver to any accommodation where there is an all day reception service. We cannot deliver to hostels, B&B’s and rental properties where no-one is at hand to receive or unable to store the bicycles for you.

We deliver to the following areas:

Alcaucin, Algarrobo, Almayate, Almuñecar, Archez, Arenas, Benamargosa, Canillas de Aceituno, COMPETA, , Corumbela, Canillas de Albaida, El Morche, Frigiliana, La Herradura, Lake Vinuela, Los Romanes , MALAGA CITY, Maro, Nerja, Pavo Real Area, Periana, Puente Don Manuel. Rincon de la Victoria, Salobreña, Sayalonga, Salares, Sedella, TORRE DEL MAR, Torremolinos, Torrox , Trapiche, Triana & Velez-Malaga

If the area where you are staying is not listed please let us know and we can provide you with an accurate quote for delivery

Yes we offer we guided routes on both road bike and mountain bike for all abilities.

https://cyclemalaga.com/cycling-holidays-excursions/